If there is any aspect of the service you receive that you are unhappy with, then please discuss this with Janet Conos our General Manager. Also, please feel free to talk to your doctor or the reception staff or put it in writing if you would like. We are happy to receive constructive criticism.

If you feel you need to make a complaint to an outside agency, contact the Health Services Commissioner,

Level 26  570 Bourke Street  Melbourne 3000

Phone: 1300 582 113 toll free

Email: hsc@dhs.vic.gov.au

or www.health.vic.gov.au/hsc.